AI in the World of Jobs:  Info on the Topic of Artificial Intelligence

When someone deals with the topic of artificial intelligence in the digital world it can certainly happen that the feeling quickly sets in: No sooner has AI entered the digital world - and that step by step across the whole range of topics - after such a short time of existence, it can be found almost everywhere as if it were natural, as if it had always been there and could no longer be imagined without it. It opens up people's imaginations and actually makes fantastic things possible, that were unthinkable just a short time ago - indeed, that would have been considered a little crazy. For some critics and worried warners, however, AI opens Pandora's box. Even in the Pandora context, the imagination has plenty of scope and certainly creates new ideas of the imaginable.

The development of artificial intelligence (AI) in recent years has been very dynamic and characterized by characterized by rapid, initially even completely unexpected progress. This rapid development means that AI systems are not only performing routine tasks, but also perform creative tasks. Widespread access to these technologies has triggered an AI boom, which is bringing and will bring fundamental changes to many areas of our lives and the economy.

Important AI milestones
• 2016: AlphaGo defeats one of the world's best Go players, which is considered a major breakthrough in AI research.
• 2022: On November 30, 2022, OpenAI (openai.com) published the large language model ChatGPT 3.5 (GPT: Generative Pre-trained Transformer). For the first time in human history, a chatbot can process and generate natural language. and generate it.
• May 2023: DALL-E revolutionizes the creative industry with the ability to create impressive images from text descriptions.
• End of 2023: Google launches Gemini, a multimodal AI model that can work with text, images, videos and sound. images, videos and sound.

Developments 2024
• AI video technology: In June 2024, tools such as Sora, Kling and Dream Machine mark a significant advance in AI-generated video technology.
• Regulierung und Ethik: The European AI Act will be published in July 2024, um vertrauensbildende Rahmenbedingungen für den ethischen und sicheren Umgang mit KI-Systemen zu schaffen.
• Economic transformation: Companies are increasingly relying on AI technologies to increase operational efficiency and development of new business models.
• Education and the labor market: The increasing demand for AI skills requires an adaptation of education systems and training for employees. training for employees.

Despite the increasing importance of artificial intelligence in the world of work, it is apparent the spread and use of AI is progressing more slowly than expected. However, it can be assumed that AI will play an increasingly important role in almost all industries in the future.

The importance of artificial intelligence (AI) in the world of work is steadily increasing. However, the picture is varied (as at the end of 2024):
• Distribution: Around one in eight companies in Germany already uses AI technologies.
• Industry differences: The prevalence varies greatly between different industries:
  - IT and communication: over 25% of companies use AI.
  - Finance: 24% utilization.
  - Industry: 13% use and 26% plan to use.
• Company size: Large companies (35%) use AI significantly more often than medium-sized medium-sized (16%) and small companies (10%).
  .
• Areas of application:
  - Accounting, controlling and financial management (25%).
  - IT security (24%).
  - Production and service processes (22%).
  - Corporate administration and management (20%).
• Technologies:
  - Voice recognition (43%).
  - Automation of work processes (32%).
  - Text analysis (30%).
• Industry-specific applications:
  - Banks: risk management, money laundering detection, chatbots.
  - Insurances: Claims settlement, fraud detection.
  - Industry: plant maintenance, quality assurance.
  - Automotive industry: autonomous driving, driver assistance systems.
• Challenges:
  - Lack of knowledge (72%).
  - Incompatibility with existing systems (54%).
  are the main reasons for not using AI.

Human resources is certainly one of the topics that is exclusively of interest to employers. In this context, artificial intelligence can provide helpful services in the selection of applicants, deployment planning employee assessment, further training and other HR topics.

For companies in general, AI offers enormous potential in terms of automation, rationalization and optimization in almost all areas of the company. It is virtually essential to integrate AI into their own business and/or production processes, in order to maintain competitiveness.

The use of AI leads to very useful results, especially when processing large amounts of data, which could not be made available without AI. The use of AI should therefore be emphasized for the following topics:
- Data analysis and decision support
- Planning tasks such as demand forecasting and sales planning
- Quality control
- Logistics
- Risk assessment
- Customer service (e.g. use of chatbots)
- Marketing

There is now a wide range of AI tools available for HR departments (human resources). The following points are particularly in focus:

- In recruiting, the selection process is simplified with the help of AI. Application documents can be filtered for the best-fit applicants using applicant tracking systems based on criteria specifications. Even automated job interviews are possible.

- AI systems can help to improve employee retention and development.

- Performance evaluations and analyses can help to optimize development and training plans.

- Service, deployment and emergency plans can be designed and optimized.

- Virtual chatbots can answer employees' questions about the company or personal topics.

In addition to robots in service and production, AI assistants will play an increasingly important role in the future in many areas of administration, development and research.

The aim of AI development is to create digital assistants that work tirelessly as virtual humans in a wide variety of tasks. In the future, such assistants will be able to write program code, test it and create documentation for it, for example. They will communicate with colleagues or other systems as part of their tasks.

There are certainly ideas for using such agile digital employees not only for program coding, but for countless areas of application and tasks. The first AI systems of this kind are expected to be available by the end of 2025.

There is also a wide range of AI support for job seekers. Chatbots for AI-supported personal advice provide individual support with job orientation, resignations or other specific questions about the world of work. Other bots can be used to create CVs, application photos and application letters. CVs and cover letters can be individually optimized and adapted by the AI to the respective job offers. There are also AI systems for training job interviews, which can be used to practice answering questions perfectly in real time. However, you usually still have to attend the interview in person.

Artificial intelligence offers many tools that can also be very helpful and time-saving when working at home. The most frequently used AI applications are certainly chatbots. They are used to create text templates or text summaries for all conceivable contexts at the click of a prompt or button. These bots can also be used for brainstorming. In comparison, AI tools for creating graphics, reports, presentations and web pages can already be counted among the less frequently used expert systems.

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